- Non-Revenue Water Management Handbook
- Non-Revenue Water Management Manual
- Non-Revenue Water Management Guidlines
- National Water Services Strategy
- Community SPA 2017
- Bulk Water Supply Agreement
- License WASREB
- Water Act 2016
- WSP Appointment Technical Criteria
- Tarif Guidlines
- Supplement Water Rules
- Billing Procedure
- Change Address Form
- Citizen Service Charter
- Borehole Policy
- HR Policies
- Debt Management Policies
- Pro Poor Connection Policies
- Procurement Policy
- Metering Policy
- Self Meter Reading
- Code Of Conduct
- List of Stake Holders